Rent Solar 4 Le$s
F.A.Q.’s
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Q-1. When do I pay the security deposit?
Q-3. What happens if I sign a 25-year contract and I want to sell my house in 10 years?
A. You have three options. First, you can ask us to move the system to your new house. We do that one time for free for customers on a 25-year term. Second, you can transfer the Agreement to the new owner. This can potentially add value to your house because if energy rates continue to rise and are say 20% higher in 10 years, then your buyer would get a 20% decrease on their energy bill because of your foresight. The final option is that you can contact Citizenre, tell us that you want to end the Agreement and we will remove the unit. With this third option you do lose your security deposit.
Q-4. So is my security deposit the most I can lose? Is that my only risk?
A. Obviously if you don't pay your bill there will be late fees or if one of our franchisees comes out to your house to remove the unit and you refuse to allow them access, we will have to take legal steps to recover our property. But if you are cooperative there should be no worries.
Q-5. OK. I want a system on my house. How does it work?
What is the process?
Q-7. Okay. I like the design. I want the system. What's next?
Q-8. What exactly do I pay? How is that calculated?
Taking all this into consideration, they will calculate how much electricity your REnU will need to produce in order to best serve your needs. They will then design the system to supply that energy. You simply pay a flat monthly rent. Because of our Performance Guarantee, you have no worries. The system will work as promised or your monthly rent will be reduced accordingly through an audit at the end of the year.
Q-9. Do you have any hidden fees, or maintenance charges?
A. Nothing extra. We have no connection fees or any of those "extras" that other companies like to tack on. The government is not trying to tax the sun yet.
Q-10. So will I have two bills? One for the Solar PV Rental and one from my utility company?
A. Yes. You will pay us a flat monthly rent. You will also pay your utility company the same connection fees you pay now, plus you will pay them for any excess power you use that exceeds your REnU’s production.
Q-11. What does that mean, exceeds the contract?
A. Your REnU has been designed to generate a certain amount of power per year. This amount will vary from month to month and day to day, as both seasonal and daily performance varies. Sometimes you will have a credit from prior months where you produced more power than you used. If you don’t have a credit and at the end of the each month, you used more electricity than your system generated that month, then you would need to pay your utility company for the excess electricity that you purchased from them.
Q-12. And what rate would I pay for that energy?
A. You would pay your utilities current rates. Sorry, we cannot do anything about their rates… but look at it this way. You will be using a lot less of that polluting power and the energy you rent from us will always be the same guaranteed low rate. No surprises. If you read about rising energy prices, you can smile to yourself knowing that your solar energy costs are locked in for the length of your contract.
Q-13. But in my first year, I am just paying the same rate that I was paying before, right?
A. Often it is actually less. We base our rates on the yearly average for your utility. So we have to base our rates on the prior year. Since rates tend to go up each year, many customers will save money on their first bill, and this will only increase as the years pass. We provide a calculator on our website that will tell specifically what they will save with their particular utility and their monthly usage. Many customers save over $10,000 just by upgrading to solar. Our whole mission is to help people join the solution and stop being part of the problem.
Q-14. Please give me an example of what my monthly bill might be…
A. Let's say you are renting a system that allows you to self-generate 12,000 kilowatt hours for the year. Let’s estimate that you are renting this system for $100 a month. Your total bill for the year would be $1,200 for the rental of our solar unit. With most utilities, you have some months that are higher and some lower. You never know. It is hard to budget. With Citizenre, you would simply pay us a rent of $100 a month. Simple.
Q-15. What happens if I contract for a certain amount of kilowatt hours and then my kids go off to school or we want to travel 3 months a year?
A. Your system is remotely monitored automatically every day. If your solar engineer notices that your usage has dropped, they will contact you to see if this is a permanent situation or just a short-term fluctuation. If this will be a permanent decrease in your energy usage, they will come out and remove the proper number of panels and readjust your contract.
Q-16. And how much will that cost me?
A. Nothing. We make solar simple.
Q-17. What happens if something breaks or goes wrong?
A. We have a complete worry free performance guarantee. If the unit ever stops working, one of our franchisees will rush out to fix it for free. The customer has no rental charges until the system is working again so we are motivated to get it fixed fast.
Q-18. What if my kid hits a baseball through one of the panels?
A. It is just like renting a car or any appliance. You are responsible for returning it in good condition. If you backed your car over your electrical meter, you would be responsible for replacing that, also. We recommend that customers contact their homeowners insurance to double check that the unit will be covered under their policy. Usually there is not a problem.
Q-19. Wouldn't I save money in the long run if I just bought a solar energy system?
A. Actually, no. Renting can save you a significant amount of money, and it protects you from a large investment risk. If you buy solar panels and invest $40,000 or more, you are tied into that technology for a long time. If something new and better comes along, you can't switch because your $40,000 would be wasted. This is highly unlikely, but let's say a new technology comes out 10 years from now, which can produce clean electricity for 2 cents a kilowatt hour.
If you break your Agreement with us, you lose your security deposit, usually $500. Let's say your bill is $100 a month with us but it would be $20 a month with this amazing new imaginary, highly unlikely technology. So you would be saving $80 a month. You can simply contact Citizenre and tell us you would like to cancel your Agreement. You would lose your security deposit. But that is a lot better than losing $40,000.
With our growing distribution channel and our Research and Development, it is likely that Citizenre will investigate and potentially distribute any new technology like this. In that case, we would do anything feasible to upgrade systems to ensure that our current customers remain happy.
Q-20. I understand that your manufacturing plant is not completed yet, is that right?
A. Correct. The first systems will be ready to install in late 2008 and throughout 2009 our facility will continue to grow. This means that our supply of panels and equipment will increase steadily in parallel with the growth of our installation network throughout 2008 and beyond.
Q-21. So why would I sign up now?
A. First because you lock in your rate as soon as you sign up. With the way rates are increasing, this could save you a significant amount of money. Second, you reserve your position so you can get your system sooner once the plant is producing. Third, it also helps us show the market how many people will go green if we provide an offer that makes sense on every level, including economically.
Q-22. What happens if I sign the contract and you never finish the manufacturing plant?
A. The contract would be void and cancelled. We need to honor our end of the contract just like you will honor yours.
We understand that this is a revolutionary concept. The big power and oil companies have been saying for years that solar power has no market. They have a vested interest in making that claim. It is hard to see the truth when your paycheck depends on not seeing it.
We are proving them wrong. We have to. The risks are too big if we don't.
The only way that change is going to happen is if we create a better vision. For that vision to be sustainable, it needs to make economic sense for all parties involved. Electricity production is the number one source of pollution in the
Rent Solar 4 Le$s - “We See Solar Working For You!”